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The Sioux Falls Area Postal Customer Council

The state of South Dakota logo

The USPS PCC logoThe Sioux Falls Area Postal Customer Council (SFAPCC) is comprised of representatives of the United States Postal Service (USPS) and local mailing professionals whose sole mission is to provide a professional resource for mailers in the Sioux Falls, SD area for solutions and information regarding mailing rules and regulations.

The SFAPCC has helped mailers both large and small, from non-profits to large corporations. As a collective group of mailing professionals, we fully understand the needs of mailers who are looking to make their operation more efficient and profitable.

The Sioux Falls Area PCC was formed in 1989 when Carol Hottman was the USPS Manager of Customer Service. Carol contacted area business mailers to extend them an invitation to serve on a PCC Executive Board. Her efforts were well rewarded, as twenty three area vendors, mailers and USPS representatives agreed to join the Board.

At the first official PCC board meeting, Officers were elected and Jeff Hayzlett became the first Sioux Falls Area PCC Industry Co-Chair. The board followed the National PCC Guidelines to form the Sioux Falls Area PCC by-laws. As a "business arm" of the Postal Service, the main objective of the Executive Board is to plan, organize, and execute meetings, events, and educational sessions; and foster a professional & beneficial working relationship between area mailers and the Postal Service.

For more than 25 years, the Sioux Falls Area PCC has been an effective advocate for the US Postal Service, offering a wide variety of training seminars, bi-annual Expo's; and even an annual golf event; all geared towards educating and networking with area mailers.

The Executive Board meetings are held at the USPS District Office, on the first Thursday of each month. The Sioux Falls Area PCC member list continues to grow each year; there are currently more than 700 members, with 20 of these members actively serving on the PCC Executive Board.