What Is A PCC?

Postal Customer Councils help companies get the most out of the mail.  Businesses that want to increase sales, expand their customer base, and improve mail service have a powerful resource ready to help - the Postal Customer Council® (PCC®).

PCC's are community groups made up of businesses and Postal Service leaders who work together to improve mail service, identify and correct problems, and exchange ideas to help member companies be more successful. Through regular meetings, educational programs, mailer clinics and seminars, PCC members learn about the latest postal products and services and work closely with local offices to make the mail more efficient and effective. The result is improved processes and delivery, elevated customer satisfaction, and improved business results.